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E-mail Novartis Pharmaceuticals
We will send a reply within 24 hours on the next business day.
Response times may vary during US holiday periods.

Email Novartis


1-888-NOW-NOVA (1-888-669-6682)
Monday – Friday, 8:30 AM – 5:00 PM ET

In case of medical emergency, please contact your physician immediately.
Hours of operation may vary during US holidays.


Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080

Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for US postal service turnaround time. Response times may vary during US holiday periods.