Contact US

Patients, caregivers, friends, family, and health care professionals can contact
Novartis Pharmaceuticals Corporation with questions regarding our products and services.

If our search function doesn't find the information that you're looking for, contact us and
we'll start finding your answers right away.

EMAIL
Email Novartis Pharmaceuticals Corporation We will send a reply within 24
hours on the next business day.
Response times may vary during
US holiday periods.
EMAIL NOVARTIS
MAIL
Customer Interaction Center
Novartis Pharmaceuticals
Corporation
One Health Plaza
East Hanover, NJ 07936-1080
Upon receipt of your letter, we will
mail a reply to you within 2
business days. Please allow for US postal service turnaround time.
Response times may vary during US
holiday periods.
PHONE
1-888-NOW-NOVA
(1-888-669-6682) Monday – Friday,
8:30 AM – 5:00 PM ET
In case of medical emergency,
please contact your physician
immediately.
Hours of operation may vary during
US holidays.



  • (The documents above are provided in Portable Document Format (PDF).To view and print these documents you'll need Adobe® Acrobat Reader™.
  • If you do not have Acrobat Reader, download it now.)