Patients, caregivers, friends, family, and health care professionals can contact
Novartis Pharmaceuticals with questions regarding our products and services.
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Monday – Friday, 8:30 AM – 5:00 PM ET
In case of medical emergency, please contact your physician immediately.
Hours of operation may vary during US holidays.
Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080
Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for US postal service turnaround time. Response times may vary during US holiday periods.