Contact US

Patients, caregivers, friends, family, and health care professionals can contact
Novartis Pharmaceuticals Corporation with questions regarding our products and services.

If our search function doesn't find the information that you're looking for, contact us and
we'll start finding your answers right away.


Email Novartis Pharmaceuticals Corporation
We will send a reply within 24 hours on the next business day.
Response times may vary during US holiday periods.

Email Novartis


1-888-NOW-NOVA (1-888-669-6682)
Monday – Friday, 8:30 AM – 5:00 PM ET

In case of medical emergency, please contact your physician immediately.
Hours of operation may vary during US holidays.


Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080

Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for US postal
service turnaround time. Response times may vary during US holiday periods.

  • (The documents above are provided in Portable Document Format (PDF).To view and print these documents you'll need Adobe® Acrobat Reader™.
  • If you do not have Acrobat Reader, download it now.)